Richard Beck
Unified Communications Eng III
- Signal #: (762) 418-0577
- Resume@Beck.id
- www.Beck.id
- Raleigh, NC
I am a Unified Communications Engineer from Raleigh, NC and have a vast background in Information Technology. I have been interested in IT all my life with more than 10 years experience working as an IT Professional. I come from a technical support background with various skillsets focusing on computer hardware, Microsoft applications support, networking, web development, docker containers, and much more.
Work Experiences
Unified Communications Eng III
Serves as a senior engineer that provides IT services for digital workspace and unified communications to enable optimal productivity for all end-users in a large integrated enterprise. Provides subject matter expertise and technical direction to ensure alignment with organizational strategies. Delivers solutions that enable stable, secure, and efficient communication, collaboration and electronic productivity services across multiple endpoint platforms and form factors in an integrated computing environment.
Unified Communications Eng I
Served as an engineer for digital workspace and unified communications to enable optimal productivity for all end-users in a large integrated enterprise. Deployed and managed technologies with capabilities that align with defined strategies Supports solutions that enabled stable, secure, and efficient communication, collaboration and electronic productivity services across multiple endpoint platforms and form factors in an integrated computing environment.
IT Service Desk Specialist SR
Provided initial customer contact and primary support to users of USPS technologies, assuring that the more complex hardware, software application, peripheral, and user education problems are resolved.
Projects
Migrated 400 Users from Folder Redirection to OneDrive
Prior to OneDrive, Folder Redirection was utilized as a backup solution for user’s files. After OneDrive was deployed, users that were on Folder Redirection could not use OneDrive as the two are not compatible. I created a schedule, timeline, and a team of 10 to migrate the users to OneDrive and retire Folder Redirection.
Migrated 335TB Shared Drive Data to Azure File Storage
410 Microsoft Windows servers across the United States were nearing end-of-life. Instead of purchasing new servers, migrating the data, and maintaining the servers, I migrated the 335TB of user’s data to Azure cloud and retired the 410 Microsoft Windows servers. This involved creating migration schedules over the weekend and communicating with affected users.