Team lead, project manager, managing digital collaboration tools such as Microsoft Teams, OneDrive, and responsible for migrating hundreds of terabytes into the cloud.
Experience
Responsible for managing on-premise Microsoft Exchange mailboxes, resolving ServiceNow tickets for common Microsoft Outlook issues such as pst archives, managed mailboxes, and creating SharePoint pages.
Level 1 support technician, responsible for supporting over 300 applications, creating ServiceNow tickets, escalating tickets to appropriate support groups, and having total contact ownership by following tickets until resolution status.
Side Hustles
BoxFly.com
I created BoxFly, a web hosting company, to help small businesses establish their online presence.
Building Computers
I have been building computers since I was a teenager. Since then, I have built dozens of computers.
Projects/Creations
TedGautsch.com
Resume Website
I created this resume website in 2020 for my husband when he was looking for work during the height of Covid. It worked! He landed a job in 2021.
MXLogon
Private Hosted E-mail
MXLogon was a website I created so I can host e-mail on a private domain. MXLogon was the landing page I used to host various domains with Fastmail.
My Bank Bonus
Credit card and bank bonus blog
My Bank Bonus was a blog I created to share credit card signup bonuses. I have a passion for collecting credit card bonuses to help my travel fund! I wanted to share my secrets with the world.